North from Now is a boutique CX consultancy that helps brands turn
insight into direction moving the business forward.
Led by an experienced CX practitioner with over 25 years' experience.
No jargon, just focused, honest thinking that helps teams cut through the noise and align around what matters.
Combining qualitative research, statistics and behavioural science to create pragmatic insight led growth.
Whether you need a CX advisor, a fresh pair of eyes on research, or a full insight-led proposition - we flex to your needs.
We take the time to listen, collaborate, and build trust - because great outcomes come from great relationships.